Privacy Policy

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Effective Date: 1st January 2026

DD Services M&E Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.

1. Information We Collect

We may collect and process the following information:

Information You Provide

• Name

• Email address

• Telephone number

• Address or project location

• Information submitted through contact forms, emails, or telephone enquiries

Technical Information

• IP address

• Browser type and version

• Device information

• Website usage data

• Cookies and analytics information

2. How We Use Your Information

We use your information to:

• Respond to enquiries and requests

• Provide quotations and service information

• Deliver and manage our services

• Improve website functionality and user experience

• Maintain business records

• Meet legal and regulatory obligations

We will only use your information where we have a lawful basis to do so.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Professional advisers or contractors where necessary

• Service providers supporting our business operations

• Legal or regulatory authorities if required by law

Any third parties processing your information on our behalf are required to keep it secure and confidential.

4. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

5. Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Object to or restrict certain processing activities

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use cookies and similar technologies to improve user experience and monitor website performance.

For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

DD Services M&E Ltd

Email: info@ddservicesuk.com

Phone: 07961 744336